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Travelers Report Highlights Longer Injury Recovery Times

Travelers Report Highlights Longer Injury Recovery Times

The Travelers Companies, Inc. recently released its 2026 Injury Impact Report, which analyzed more than 1.2 million workers' compensation claims filed between 2021 and 2025. Although workplace injury rates continue to decline, the report found that injuries are becoming more complex and recovery times are growing longer.

According to Travelers, changes in workforce demographics are contributing to the trend. Specifically, the report highlights the impact of an aging workforce and the increased vulnerability of first-year employees.

“The decrease in workplace injuries is a positive story, yet injured workers are still missing an average of 80 workdays,” said Claude Howard, vice president of Workers Compensation Claim at Travelers. “This report is a reminder that progress doesn’t mean the risk environment requires any less attention, and an employer’s commitment to safety must keep pace with an ever-evolving workforce and injury landscape.”

Aging Workforce Linked to Longer Recovery Times

The report found that employees age 60 and older account for 16% of all lost-time claims. Additionally, injuries among older employees tend to be more severe, with higher rates of fractures and dislocations. These injuries typically require longer recovery periods.

On average, injured employees age 60 and older miss approximately 97 workdays. That figure is 17 days higher than the overall average of 80 missed workdays.

Travelers also found that slips, trips, and falls are the leading cause of injury for this age group. These incidents account for approximately 39% of claims involving employees age 60 and older. That rate is roughly 15 percentage points higher than all other age groups.

First-Year Employees Represent Significant Share of Injuries

The analysis also showed that first-year employees remain disproportionately affected by workplace injuries.

Although they make up a smaller portion of the workforce, first-year employees account for approximately 37% of all injuries and 34% of overall claim costs. Over the five-year study period, these injuries resulted in more than 5 million missed workdays.

Certain industries reported even higher injury rates among new employees. According to Travelers, first-year employees represented:

  • 51% of injuries in restaurants
  • 46% of injuries in small businesses
  • 44% of injuries in construction

Lost Workdays Vary Across Industries

The report found that recovery times vary significantly across industries. Construction workers recorded the highest average number of lost workdays at 114 days.

Other industry averages included:

  • Transportation: 94 days
  • Professional services: 77 days
  • Manufacturing: 76 days

Additionally, employees at small businesses missed an average of 86 workdays per injury. That figure is six days higher than the overall average.

Slips, Trips, and Falls Remain a Costly Hazard

Travelers identified slips, trips, and falls as one of the leading causes of the most expensive claims across every industry segment analyzed. The report defined these high-cost claims as those exceeding $250,000.

As workforce demographics continue to shift, Travelers said the impact of these incidents is becoming more significant, particularly among older employees.

Travelers Recommends Three Key Safety Focus Areas

Based on the findings, Travelers recommended that employers focus on three primary areas to strengthen workplace safety efforts:

Protect New Hires

The company recommends identifying workplace risks, improving safety controls and clearly defining safe work practices for new employees.

Support Employee Engagement

Travelers emphasized the importance of building a workplace culture centered on trust and safety. The report noted that employees should feel valued and encouraged to participate in safety processes.

Prepare for Workplace Injuries

The report also recommends implementing structured injury response and return-to-work plans to support employees throughout recovery.

“The majority of workplace accidents can be prevented,” said Chris Hayes, assistant vice president of Workers Compensation, Risk Control, at Travelers. “Getting ahead of the risks isn’t just good safety practice; it’s one of the most meaningful things an employer can do to protect and support their people.”

About the Report

The 2026 Injury Impact Report analyzed more than 1.2 million workers' compensation claims received by Travelers between 2021 and 2025. The analysis included businesses of all sizes and a variety of industries.

Travelers based its findings solely on indemnity claims involving employees who could not immediately return to work and who incurred medical costs.

The Travelers Companies, Inc. is a provider of property and casualty insurance for auto, home, and business coverage. The company reported nearly $49 billion in revenue in 2025 and employs more than 30,000 people.

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US Property/Casualty and Health Insurers Exceed Cost of Capital

US Property/Casualty and Health Insurers Exceed Cost of Capital

U.S. property/casualty (P/C) insurers recorded their highest return on equity in a decade in 2025, according to a new report from AM Best. The segment reached a return on equity of 14.97%, while the cost of equity remained relatively stable at 8.18%.

The year began with significant losses from the California wildfires in January. However, a relatively mild hurricane season later in the year helped reduce additional underwriting pressure. As a result, the median return on capital employed for P/C insurers continued its three-year upward trend, reaching a new high of 12.41% in 2025.

Rate Increases Strengthen P/C Insurer Performance

AM Best said rate increases played a major role in improving results for P/C insurers, particularly in the homeowners and personal auto lines.

“Significant rate increases, especially in the homeowners and personal auto lines, have boosted the performance of P/C insurers, reversing a trend of underwriting losses into significant underwriting gains for the past two years,” said Helen Andersen, industry analyst, AM Best.

The improved underwriting performance helped P/C insurers maintain returns above their cost of capital despite earlier-year catastrophe losses.

Health Insurers Continue To Exceed Cost of Capital

According to the report, health insurers have consistently outperformed their cost of capital during the past 15 years. Although returns have declined since 2020, the segment still exceeded its median weighted average cost of capital by approximately 1.3%.

AM Best noted that health insurers have experienced declining returns since the pandemic, driven by higher claims activity and rising medical and pharmaceutical costs. Specialty drugs, including GLP-1 medications, also contributed to rising expenses.

Even with those pressures, the health insurance segment maintained returns above its cost of capital.

Interest Rates Affect Life and Annuity Insurer Returns

For the life and annuity (L/A) segment, elevated interest rates throughout 2024 supported strong returns. However, as interest rates declined in 2025, new-money yields slowed, and returns decreased.

AM Best stated that the relationship between interest rates and L/A insurer returns can be seen alongside the yield of U.S. Treasury bonds. The segment’s median return on capital employed reached 8.36% in 2025, narrowly missing the weighted average cost of capital target of 8.43%.

At the same time, the median return on equity for life insurers declined to 11.71% in 2025 from a record high of 15.96% in 2024.

Despite the decline, life and annuity insurers still exceeded their cost of equity. However, the margin was narrower than in other insurance segments. AM Best reported that the segment's cost of equity exceeded the cost of equity by 1.26%, reflecting life insurers’ greater sensitivity to interest-rate changes.

Click here to access a copy of this special report, P/C and Health Insurers Exceed Cost of Capital; Life Insurers Narrowly Miss. AM Best is a global credit rating agency, news publisher, and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore, and Mexico City. Stay informed and ahead of the curve — explore more industry insights and program opportunities at ProgramBusiness.com.
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REInsurePro Introduces Habitational Insurance Program for Large Apartment Complexes

REInsurePro Introduces Habitational Insurance Program for Large Apartment Complexes

REInsurePro has launched a new insurance program targeting larger apartment complexes, entering a segment that has experienced carrier withdrawals and rising premium costs in recent years.

The new offering, called REInsureProHab, is an annual property and liability insurance program designed for apartment complexes with 21 or more units. The program is available through REInsurePro’s appointed independent agents and focuses on multi-family residential properties.

According to REInsurePro, the program provides tailored underwriting and scalable protection for larger habitational risks. Seth Markum, senior vice president of specialty programs, said the launch aligns with the company’s focus on specialized real estate insurance solutions.

“The development of REInsureProHab reflects our continued commitment to delivering niche insurance solutions for agents and their investor clients, while supporting both as they grow their businesses in the real estate market,” Markum said.

The program is underwritten by a carrier with an A- rating from AM Best.

REInsureProHab includes dwelling coverage for direct physical damage caused by perils such as fire, lightning, windstorm and hail, vandalism, theft, and named windstorm events. Investor clients may choose between Basic and Special Form coverage. The program offers up to $15 million in total insured value.

The liability portion addresses claims arising from incidents at insured properties. Examples include slip-and-fall accidents and carbon monoxide leaks. Coverage also extends to amenities such as pools, clubhouses, and shared laundry facilities if they comply with applicable codes.

Liability limits begin at $1 million per occurrence and $2 million aggregate. For locations that meet underwriting requirements, limits can increase to $2 million per occurrence and $4 million aggregate.

Eligibility requirements apply to multi-family properties with 21 or more units that were built in 1980 or later. In Texas, eligible properties must generally have been built in 1990 or later. Older buildings may qualify if they underwent complete renovations, including updates to wiring and plumbing systems. Mixed-use properties with light commercial exposure may also qualify.

The program is not available in Alaska, Hawaii, or Los Angeles County. In addition, California and Colorado properties must meet wildfire scoring requirements. Florida and other Tier 1 locations remain subject to XNS coverage availability.

Optional coverage enhancements include flood insurance, terrorism and political violence coverage, ordinance or law coverage, and a Tenant Protector Plan.

The launch comes as the multi-family insurance market continues to face pricing and capacity challenges. Research released by the Federal Reserve in 2025 showed that insurance costs for multi-family properties increased from $39 per unit per month in 2019 to $68 in 2024 when adjusted for inflation.

Marsh McLennan’s “Real Estate Risk and Resilience for 2026” report stated that multi-family coverage has shifted largely into the surplus lines market, where terms have tightened, and available limits have decreased.

Meanwhile, Smart Choice’s 2026 market outlook identified social inflation and nuclear verdicts as factors contributing to higher excess-layer liability rates for habitational risks.

Industry observers have also noted underwriting distinctions based on property size. Guidance from Steadily noted that larger apartment complexes often require commercial insurance placements rather than Business Owners Policies, while Reshield reported that high-rise multi-family properties carry greater loss exposure than smaller habitational accounts.

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Commercial Insurance Market Splits as Property Rates Fall and Casualty Pressures Continue in Q1 2026

Commercial Insurance Market Splits as Property Rates Fall and Casualty Pressures Continue in Q1 2026

The Baldwin Group released its Q1 2026 Market Pulse Report, highlighting growing differences across commercial insurance lines as property pricing continued to soften while casualty pressures persisted. The report marks the sharpest divergence in property and casualty pricing trends since the company launched it in Q4 2024.

Property and Workers’ Compensation Continue Softening

According to the report, commercial property pricing declined 7.1% in Q1 2026, reaching its steepest negative reading on record. The company attributed the continued softening trend to strong market capacity and increased competition among carriers. Workers’ compensation pricing also continued its gradual decline, dipping 0.9%.

Leslie Nylund, national managing director of broking and insurance company partnerships at The Baldwin Group, said market conditions are no longer moving in a single direction. She noted that as conditions continue to diverge across lines, understanding how different risks interact has become increasingly important, as decisions in one area can affect outcomes across an entire insurance program.

Casualty Lines Face Ongoing Litigation and Severity Pressures

Several casualty lines continued to face upward pressure during the quarter. General liability pricing moderated to 6.1%, down from 9.3% in Q4 2025, but the report noted that social inflation and litigation trends continued to influence the market. Commercial auto pricing also slowed slightly to 5.7%, although severity drivers such as nuclear verdicts and rising vehicle repair costs remained elevated.

Umbrella coverage pricing increased 8.2% during the quarter, reversing a three-quarter deceleration trend. The report cited continued social inflation pressure and nuclear verdicts as contributing factors.

Cyber and Management Liability Show Mixed Market Conditions

Cyber insurance pricing returned to positive territory at 1.1%, signaling early signs of firming conditions amid increased threat activity. Meanwhile, management liability conditions remained mixed. Private market pricing increased 3.3%, down from 4.8% in the previous quarter, while competition in public directors and officers liability programs continued to push pricing down 3.5%.

Baldwin Report Highlights Growing Segmentation Across Insurance Lines

The report stated that current market conditions are expected to continue throughout 2026. Property and workers’ compensation lines are expected to remain softer, while casualty lines may continue to face sustained pressure. The report also noted that underwriting segmentation has become a defining characteristic of the current market cycle, with underwriters placing greater emphasis on risk quality and documentation.

Nylund added that while the property market continues to provide pricing relief for many insureds, casualty uncertainty remains. She also said that although some areas are showing moderation through selective competition, structural underwriting concerns have not changed. According to Nylund, data and analytics remain important tools for improving renewal outcomes and increasing certainty for underwriters.

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