Willis North America, a unit of Willis Group Holdings, the global insurance broker, today announced the appointment of Jeff Elliott as Director of Operations.
In this newly created role, Elliott will lead the charge in refining Willis North America’s target operating model and oversee its major technology initiatives. In addition, Elliott will develop standards and policies to ensure Willis delivers high quality services to its clients.
Willis North America is the North American retail brokerage business of Willis Group Holdings. The unit effectively doubled in size with the 2008 acquisition of Hilb, Rogal and Hobbs (HRH) and currently has more than 200 local offices and 6,000 employees across the United States, Canada and Mexico. Willis North America offers a full range of insurance and risk management services, specialist expertise and global resources to large corporate, middle-market and small business clients.
Elliott will report to Todd Jones, President, Willis North America. Commenting on Elliott’s appointment, Jones said, “Jeff brings outstanding credentials to this role and has a strong track record of delivering operational expertise to the financial services sector. His appointment reflects Willis’ commitment to the deployment of new technology initiatives to achieve better efficiencies.” Prior to joining Willis, Elliott served as Senior Vice President, Outsourcing and Offshoring for the Wealth, Brokerage and Retirement Group at Wells Fargo. His background also includes management roles at Wachovia Corporation and Wachovia Securities, Inc. He will be based in Charlotte, NC.