Pool coverage was first offered locally in 1993 through Russell Insurance Group, which expanded to seven states and today is recognized as the industry leader in its region. With the introduction of Russell Program Managers as a national program administrator and PoolPro as its flagship program, the company said it will expand the program nationally.
“We’re proud to expand our industry knowledge and underwriting expertise under the Russell Program Managers name and PoolPro brand,” said Frank C. Russell, CIC, president and CEO. “Russell Program Managers looks forward to introducing new programs and continually improving the coverage, services, financial stability and communications available to the agents and brokers who serve our industries.”
Coverage for community pools, private swim clubs and pool management companies is now available in Georgia, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia and Washington, D.C., with additional states being added in the coming months.
PoolPro’s all lines coverage is specifically designed to protect pool facilities, boards of directors, pool managers, staff and patrons from the risks associated with a swim club, team or community pool. Coverage includes Property, Liability, D&O, EPL, Umbrella, Workers’ Compensation, Equipment Breakdown, and Abuse and Molestation coverage.
The program features in-house writing authority and claims management, an admitted, “A” rated insurer, highly competitive pricing and customizable sales literature for agents and brokers.
PoolPro also features “WALK!”, an innovative loss prevention and risk management service. WALK! provides proactive tools to help pool staff identify potentially unsafe behavior, high-risk patrons, and proper response techniques. These tools include:
• Educational resources for lifeguards and staff
• 24/7/365 Claims Reporting online or by phone
• Claims Management with friendly pool claim specialists
• Our claim staff completes all required state reporting
• Onsite reviews to evaluate operations and implement protocols
• Loss Prevention through continual program monitoring & analysis
• Early intervention and managed care programs
About Russell Program Managers
Russell Program Managers is a highly specialized insurance program management firm that provides the industry knowledge and underwriting expertise to insurance companies seeking to work in traditionally higher risk industries. Through its flagship program, PoolProTM, Russell provides all-lines of coverage for community pools, private swim clubs and pool management companies. Russell Program Managers is a division of Russell Insurance Group, a wholly owned subsidiary of ACNB Corporation of Gettysburg, Pa.