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The Hartford Enhances Leave Management Capabilities With Reporting, Communications, Self-Service Tools

Source: The Hartford

Posted on 12 Apr 2010

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Time seems to fly when you're not keeping track of it. And in the current economy, many business owners can't afford to miss a minute, much less days or weeks of productive time. But the strain of managing absences can take a toll on businesses today. Understanding these dual pressures on employers, The Hartford Financial Services Group, Inc. is expanding its leave management capabilities to help employers’ maximize productivity.

The Hartford is enhancing its leave management capabilities with streamlined reporting and tracking capabilities, powerful self-service capabilities, and flexible communication tools for employers with 500 or more workers.

“Employers are struggling with tracking leaves, determining whether a condition qualifies as a serious health condition, and understanding new and existing regulations. We understand that strain combined with lost productivity can be taxing on a company’s bottom line,” said Ron Gendreau, executive vice president of The Hartford’s Group Benefits Division. “We have invested in people and capabilities that remove that burden from employers, allowing them to focus on growing their business.”

The Hartford’s in-house leave management team manages a variety of leaves – federal, state and company-sponsored – while coordinating them with short- and/or long-term disability leaves in compliance with applicable federal and state leave laws and/or regulations. With nearly a decade of providing leave and absence management services, The Hartford’s medical professionals are among the most knowledgeable in the industry.

Round-the-Clock Access

The enhancements to The Hartford’s leave management capabilities include flexible reporting and tracking to keep employers updated on the status of their workforce and manage production effectively. “Today employers aren’t necessarily aware of where they are losing productivity within their complex organizations. It’s a real challenge when they have a workforce in several locations and multiple lines of business,” Gendreau said. “Our robust reporting is designed to help employers understand the causes of their employees’ absences and better manage their productivity.”

In addition, The Hartford is boosting its self-service tools, providing employers with round-the-clock access to important information on their employee absences. These online resources include secure submission of leave requests and reports on the status of leaves.

The new leave management capabilities also include flexible communications tools that help employers better connect with their workers on a leave. “We know from our years of experience that employees have an easier transition back to productivity when there is communication early and often during their absence,” Gendreau said.