"The campaign has done a remarkable job in a relatively short period of time to make awareness of Real Time and Download prevalent throughout the industry," she added. "More important, campaign volunteers and other leaders have helped drive significant increases in implementations and adoption. This has benefited the industry, of course, but it has also helped us serve our clients, who continue to expect better, faster service.
"We need to continue reaching those agents and brokers who are not using technology to its fullest," Sigler noted, "and we must keep advocating with carriers and vendors for continued improvements in their Real Time and Download interface functionality."
While working for a carrier, Sigler helped agencies establish and upgrade their network infrastructures and provided management system and workflow training. She has held-and continues to hold-a number of volunteer roles with her users group and other industry organizations, and serves as a mentor to agencies seeking to improve their efficiency using advanced automation and workflows.
Sigler joins Campaign Co-Chair Karen Youngman, personal lines manager at Don Allen Agency, based in Rochester, N.Y.
About the Real Time/Download Campaign:
Launched in 2007, the Real Time/Download Campaign (www.getrealtime.org) is dedicated to improving the competitiveness of the independent agency distribution channel. The campaign isn't advocating a specific technology, but a workflow approach that frees up more time for agencies to sell, process and service business. Most agents can leverage tools already contained in their agency management systems or comparative raters.