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DRC Releases New Claims Solution in DecisionMaker Suite


Posted on 07 Sep 2012 by Neilson

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DRCDecision Research Corporation (DRC), a leader in rating and policy processing software for the Property & Casualty Insurance Industry, today announced the release of an all-new claims solution for DecisionMaker™ Suite.

DecisionMaker™ Claims is built on Microsoft’s .NET  framework and includes sought after features such as access management, automated check writing, and a claims dashboard for real time access to day-to-day management of claims status and payments. The solution’s new role-based access and automated check writing are fundamental to claims’ business transformation.

The new claims solution also provides mobile access for iPhone and Android devices. Through DecisionMaker Mobile, carriers’ customers are provided with 24/7-access to view policy information, file a claim, and utilize location based services to quickly identify nearby body shops, rental agencies, or taxi services on the go.

“The release of DRC’s new Claims Solution offers our clients the ability to take advantage of a streamlined approach to fast and intuitive claims processing.” said Karen Yamamoto, President of DRC. “The ability to access claims data directly by the various handlers is just one of the improved workflow features that will go a long way in claims processing efficiency.”

DecisionMaker Claims provides claims adjusters with an efficient portal to access and manage claims. Automated pre-fill of data, helpful menus and hints, and pend and release functions, allows adjusters to escalate a claim without stoppage or handoff, thereby reducing administrative redundancy.

The new DecisionMaker Claims Solution may be implemented as a stand-alone module, or it can interface with any policy administration system for policy and coverage verification. DRC’s new Claims Solution tops off DecisionMaker™ Suite with a claims framework that supports base claims functionality like FNOL, reserves, and payments for personal, commercial, and specialty lines.


About DRC

DRC is a highly experienced and trusted solution provider to the P&C insurance industry for Personal, Commercial, and Specialty Lines. DRC consistently delivers and successfully implements software products to support a wide range of P&C insurance companies. DRC’s solutions are in production at small startups to clients with written premium in excess of $5 Billion. Whether the need be Rating, Policy, Administration, Claims, Billing, clients can be confident that when choosing DRC they will receive market leading solutions with unrivalled implementation expertise. For more information about DRC, visit www.DecisionResearch.com.


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