"Companies are increasingly choosing Aon Consulting for their benefits delivery needs," said Ken Haderer, executive vice president and head of Employee Benefits Outsourcing for Aon Consulting. "Clients comment on the flexibility and strength of our employee facing portal, the quality of our people, and our ability to address their business concerns with targeted solutions that have real impact."
Of the new clients partnering with Aon Consulting's EBO group in 2009, seven signed on for health and welfare services, three for defined benefit services, and three added both health and welfare and defined benefit administration. These clients range in participant size from 2,000 to more than 50,000.
Aon Consulting also added clients that purchased benefits point solutions, delivering dependent eligibility verification audits, designed to reduce health care costs, to more than 50 client companies, covering a total of more than 1 million plan participants. In retirement, 12 new clients purchased PenProPlus, a mid-market pension administration/recordkeeping solution, bringing the total client base for this service to 165 companies and more than 525,000 participants.
"The improvements in our technology have been critical to our growth," said Shaka Maharajh, senior vice president and Client Solutions leader. "We're working to meet our clients' delivery objectives, whether for specific improvements in quality of service or processing efficiency. In addition, we're helping these organizations address broader workforce objectives around issues critical to their business, such as engagement, empowerment and change management."
"Our 2009 results reflect Aon Consulting's continuing commitment to being a leader in this field," said Haderer. "We're encouraged by the market's growing interest in our services and look forward to continuing our momentum in 2010."