Amid AIG’s Turmoil Agents Coping with Customer Concerns
As global insurer American International Group Inc (AIG) is looking to raise cash amid rate cuts and stocks plummeting, independent insurance agents are fielding calls from clients as to the viability of their insurance coverage.
Customers insured with AIG are questioning whether to renew their policies, whether claims will be paid and what the outcome will be with all the uncertainty surrounding the insurer's survivability.
AIG, one of the world's largest insurers, is the latest company to be convulsed by a mortgage and credit crisis that this week led to a bankruptcy filing by Lehman Brothers Holdings and the sale of Merrill Lynch to Bank of America.
Published on September 16, 2008
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