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On Target with Cover for Home Inspectors and Staffing & Recruiting Firms

Featuring Wayne Carter, CEO, Target Insurance Services

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Posted on 17 Nov 09

This week we’re highlighting our Storefront, Target Insurance Services. We spoke with Wayne Carter, CEO, and his staff about the company and the unique programs they provide. Founded in 1998, Target is an MGU whose strength has been built around its underwriting experience and time service standards. A staff of 38 employees is located at Target’s headquarters in Avon, Connecticut and Naperville, Illinois as well as at additional offices in Freehold, New Jersey and Stuart, Florida. Over the years, Target’s growth has evolved organically and through strategic acquisitions. Its principal line of business is in the non-medical Professional Liability area (attorneys, accountants, etc.). Today we are featuring two of Target’s programs: Home Inspectors and Temporary Staffing Firms, Executive Recruiters and Permanent Placement Agencies.

“We have recently partnered with a new carrier,” says Wayne, “to offer a comprehensive Home Inspectors E&O program. What distinguishes this program from others is that we have taken an all-inclusive approach to the Home Inspectors profession. We’ve included coverages – E&O, General Liability, Inland Marine and Property – in a package program, which is unique to this class. Additionally, the E&O and GL, if so desired, can still be purchased separately on a single policy.”

Target’s new carrier partner is one of the Scottsdale Insurance Companies, part of the Nationwide Insurance Group, and has an AM Best rating of A+ XV. The program is currently written on a non-admitted basis, with plans to make it available on an admitted basis. It is a national program, with the exception of Arizona, where Target offers programs with other carrier partners in the state.

One of the most attractive features of the new policy is that it includes coverage for the following inspections if they don’t exceed 25% of the insured’s total business:

Commercial Inspections, Construction Draw, Code Compliance, Energy, HUD/Section 8, Pool & Spa, Radon, Septic/Well, and Water Testing.

Insureds can also choose to add coverage for Lead, Termites, and even Mold Inspections.

E&O limits include: up to $2 million per occurrence/$2 million aggregate, and Target can provide coverage as low as $250,000 per occurrence/$250,000 aggregate. Deductibles begin at $1,000 and go up to $10,000.

“Flexibility is key with our program,” says Wayne. “There is a lot we can do to design customized coverage for an individual Home or Real Estate Inspector. Additionally, our quote turnaround is 24 hours if within our authority; those exposures outside our authority may take 48 hours to quote.”

Target is an active member of the major Home Inspectors industry associations: American Society of Home Inspectors (ASHI), National Association of Home Inspectors (NAHI), as well as many state associations such as the Texas Association of Real Estate Inspectors (TAREI). “We provide the members of these qualified associations with premium discounts,” says Wayne.

What’s more, future plans include providing a risk management hotline for home inspectors.

Target’s Temporary Staffing Firms, Executive Recruiters and Permanent Placement Agencies Program

When discussing Target’s program for Temporary Staffing and Permanent Placement Agencies, Wayne explains that it’s essential that they offer the best available product at competitive prices. “With unemployment at high levels in the country, it’s been a challenging time for firms that offer temporary and permanent staffing. A lot of them are downsizing or going out of business. We have to provide them with a program that addresses their needs while remaining financially feasible.”

Target offers Professional Liability (E&O), Employment Practices Liability (EPLI) and General Liability to this class of business, as well as a Package policy written through Capitol Indemnity, which is part of the Allegheny Group (rated A+). “Capitol has put together a terrific Package product for us,” says Wayne. “This program fills a void as tailored coverage is hard to find. Most existing Package programs are not designed to meet the needs of temporary and permanent staffing firms. This program is specifically designed for this class.”

A national program that is written on an admitted and non-admitted basis, it’s designed for small- to mid-size staffing businesses (based on payrolls between $1 million and $20 million). Classes of business include: clerical, technical light industrial exposures, accountants, architects, engineers, draftsmen, and programmers.

Coverage limits on Package for Staffing Firms include: GL - $1 million - $2 million; Employee Benefits Liability - $1 million; Hired Non-Owned - $1 million; Property – Crime, Inland Marine, and Business Income – up to $6 million; Umbrella – up to $5 million; and an Excess Umbrella is available with limits up to $10 million. Blanket-Additional Insureds and Waiver of Subrogation endorsements are also available. For a complete list of endorsement enhancements for Staffing, please visit Target at: A monoline GL policy is available with minimum Liability limits at a cost of $250.00.

Again, Target provides on-line quoting with enhanced turnaround time of 24 hours or less for risks within its authority; 48 hours outside its authority. Target will also accept competitors’ applications in the quoting process.

“Our underwriters visiting a broker’s office can provide a quote on the spot for the client as long as it is within our authority,” says Wayne.

Target’s marketing strategies include reaching out to agents and brokers through ProgramBusiness and sending out email blasts monthly. Additionally, Target does combo email campaigns/letters to agents/brokers, advertises in insurance industry publications, and markets through its website. Target staff attends insurance industry trade conventions such as the Big “I” as well as vertical industry conventions such as ASHI. Target is also a sponsor of the PLUS Conference, November 11-13, in Chicago.

To find out more about Target Insurance Services’ programs, please visit its Storefront or website at, or contact Chris Foley, Marketing Manager: toll-free 888-888-1613, ext. 223 or


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