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Help for CSRs

Posted on 21 Jan 09

Emily Huling, CIC, CMC has a new audio seminar for CSRs - Navigating Troubled Times: One Client at a Time.

In a dismal and uncertain economy, it’s important how CSRs interact with clients. People want to feel good about their choice in doing business with your agency. The one-hour program is offered through both dial-in broadcast on January 28, 2009 Noon Eastern and by audio CD.

For more program information and to purchase, please go to or call Emily at 888-309-8802.