|
Posted on 13 Jan 04
IVANS, Inc., and Safeco (NASDAQ: SAFC) announced today that the Seattle-based insurance and investment company has signed a contract to use IVANS Transformation Station‘ and IVANS Station Direct‘ to enhance communication with its independent agents and distributors, streamlining the quoting process, as well as claims, billing and policy inquiries.
Through the use of a new web-based interface, independent agents and distributors will be able to manage their Safeco customer inquiries from their agency management systems – including Applied, AMS, DORIS, InStar and soon NASA – via Transformation Station. Distributors also will be able to bridge from their agency management systems to Safecos web-based new-business platform. The technology, expected to begin rolling out during the first half of 2004, will support Safeco Personal Insurance and Safeco Business Insurance. IVANS Transformation Station is an Internet-managed data exchange using ACORD XML.
"Safeco continues to be a leader in helping independent agents and brokers operate more efficiently," said Anna England, general manager and vice president, IVANS Insurance E-Commerce Solutions division. "Its clear the company is committed to continuing to provide agents with technology and tools to improve service and workflow."
Safeco views the use of Transformation Station as an important step in its drive to "uncomplicate" the insurance experience for independent distributors and customers. "We are focused on making the sale and service of Safeco policies less complicated than any other company," said Anne Randall, the companys director of personal lines automation. "Our partnership with IVANS is valuable to our long-term success."
|
|
|
Comments
|
