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Posted on 14 Jun 06
Increase in demand by insurance program managers, MGAs and retail agencies for remote staffing prompts ReSource Pro to double staff and plan additional expansion
ReSource Pro, LLC ( www.resourcepro.com/info ), a Remote Staffing firm that specializes in insurance processing for insurance program managers, managing general agents (MGAs), and brokers and agents, announced today that it more than doubled its data processing staff over the last 12 months in response to increasing demand for it services. The company is planning another significant expansion of data processing staff and facilities by year-end 2006. "The strong demand for our services is proving that remote staffing is an excellent solution for any insurance agency that is seeking ways to improve productivity, reduce operating costs and solve staffing bottlenecks," said Dan Epstein, vice president of business development for ReSource Pro. "Our client base is growing rapidly with several potential clients entering Remote Staffing trial phases." According to Epstein, ReSource Pro expanded its data processing staff in Qingdao, China, from 35 to more than 70 people over the last 12 months and anticipates growing the staff to 130, while expanding its office space, by year-end. Among the remote staffing functions performed by ReSource Pro are policy checking, issuance and endorsements; rating, quote preparation and binding; billing reconciliation and claims reporting; inspection reviews and MVRs; and more. "Remote staffing is a low-cost, efficient way to address staffing and productivity issues, freeing up producers and underwriters to focus on new business and customer service," Epstein said. "It also lifts operating margins, since the cost of the remote processing staff is only 40 to 60 percent of the cost of agency staff. This margin relief is particularly significant given commission pressures and today's softening market." Among current ReSource Pro clients are ProgramBusiness storefront owners, including Lighthouse Underwriters, LLC http://www.programbusiness.com/tracking/sftracker.asp?Sfid=175 and The Distinguished Programs Group http://www.programbusiness.com/tracking/sftracker.asp?Sfid=144. Based on current projections, by the end of July ReSource Pro will have more than 16 clients and a number of others waiting in the pipeline.
When ReSource Pro signs up a new client, it runs a one-month trial to enable the client to experience the nature and quality of the service. ReSource Pro learns the clients existing workflows, systems and procedures, functioning as an overnight processing facility that fits exactly into the agencys way of doing things.
About ReSource Pro, LLC
Headquartered in New York City with its data processing center in Qingdao, China, ReSource Pro provides fast, accurate and reliable remote staffing for program managers, managing general agents and brokers and agents. By performing routine processing tasks, the company helps its clients reduce their operating expenses and focus their production and underwriting staff on higher value areas of their work, such as new accounts and renewals. Founded in 2003, the company's insurance processing services include data entry, underwriting assistance, policy handling, report management and special projects.
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